Our Service Guarantee

Price Promise
We watch our prices as keenly as you do. We guarantee that if you find the identical item locally at a lower price, we’ll match that price

*Within 7 days of purchase and subject to our verification

Returns
We want you to be delighted with your purchases but if for any reason you wish to return them imply return the product unused with your receipt within 14 days and we will exchange the product for goods of same value or higher or a credit note can be issue

Pushchair
A full refund or replacement for pushchairs only applies if the goods have been returned within 28 days, and are subject to manufacturers guidelines guarantees

Delivery
Deliveries can be made for larger items,

Hong Kong island $150
Kowloon $200
Sai Kung, Clearwater Bay and New Territories $250
Lantau/Lamma – please ask for details

Special orders
If you require us to order something for you, we request a 50% deposit on ordering and full payment on collection.

Privilege Card
Simply spend $5000 over a 2 month period and you receive a card entitling you to 7.5% off all future purchases (excluding milk powder and diapers)

Payment
We accept cash, EPS, Visa and Mastercard